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1. What types of greeting cards do you offer?
We offer a wide range of Arabic and English greeting cards for various occasions,
including birthdays, weddings, anniversaries, Eid, Ramadan, and more.
Our collection also includes customizable cards for special events.
2. Can I customize my greeting card?
Yes, you can! We offer customization options where you can add a
personal message, name, or special dates to the card. Simply select
the customization option while placing your order.
. What is the quality of the cards?
Our cards are printed on high-quality, durable cardstock with vibrant
colors and elegant designs. We ensure that every card meets our high
standards before it reaches you.
4. How do I place an order?
Placing an order is easy! Browse our collection, choose your favorite
card, select any customization options if needed, and proceed to
checkout. You can pay securely through various payment methods.
5. Do you offer international shipping?*
Yes, we offer international shipping. Delivery times and shipping
costs will vary depending on your location. You can view the estimated
delivery time during checkout.
6. How long will it take to receive my order?
For standard orders, delivery within [Your Country] typically takes
3-5 business days. International orders may take 7-14 business days,
depending on the destination. Customized orders may require an
additional 1-2 days for processing.
7. Can I track my order?
Yes, once your order has been shipped, you will receive a tracking
number via email. You can use this number to track your package
through our shipping partner’s website.
8. What if I receive a damaged or incorrect card?
We strive for perfection, but if you receive a damaged or incorrect
card, please contact our customer service within 48 hours of receiving
your order. We will arrange for a replacement or refund as quickly as
possible.
9. Do you offer discounts for bulk orders?
Yes, we offer discounts on bulk orders for special events or
businesses. Please contact us with your requirements, and we will
provide you with a customized quote.
10. Can I return or exchange my card?
Due to the personalized nature of our products, we do not accept
returns or exchanges unless the card is defective or incorrect. Please
review your order carefully before placing it.
1. How do I contact customer support?
You can reach our customer support team via email at [Your Email] or
through our contact form on the website. We are here to assist you
with any questions or concerns.